Frequently Asked Questions
What is MiPAY Prepaid Mastercard ?
The MiPAY Prepaid Mastercard is a Mastercard-branded prepaid card that can optionally be linked to a Mobile Wallet (MiPAY Mobile Wallet).
It can be used to make payments at any Mastercard physical or online merchant worldwide. It can also be used to withdraw cash from any Mastercard ATM worldwide.
What is my application criteria as a Malaysian ?
If you are Malaysian you need:
• 18 years old & above
• Copy of MyKad
• An active phone number to receive SMS
• Valid residential address in Malaysia
What is my application criteria as a foreigner ?
If you are Non-Malaysian you need:
• 18 years old & above
• Copy of Passport
• An active phone number to receive SMS
• Valid residential address in Malaysia
What is the minimum card balance ?
The prepaid card enforces a minimum balance of RM 10 in your card.
Transactions which result in a balance below this amount will be declined.
How can I apply for the MiPAY Prepaid Mastercard ?
You can apply for the MiPAY Prepaid Mastercard via the MiPAY Mobile Wallet.
You may also apply for the card at MobilityOne’s outlet.
How long is the card valid for ?
The MiPAY Prepaid Mastercard is valid for 3 years.